SERVICE LEVEL AGREEMENT - A REMINDER
Posted on Tuesday, May 9, 2017 5:57:52 PM
Dear Cooperators,
Be be reminded that the processing timeline for loans and commodity transactions are as stated below;
[a] One-off Loan (Salary Advance): 24hrs – 3 days
[b] Normal Loan: 4 days – 8 days
[c] LG Commodity Transaction: 7 days – 10 days
We implore you to plan and work with the the SLA in order for us to serve you better. This SLA will be reviewed from time to time in line with prevailing realities.
Thank you for choosing this path, together we shall grow HEALTHILY.
Sign:
Management